End-to-end support infra—secure, compliant, structured
Get structured data
Convert messages & attachments to structured fields with smart OCR + LLM reasoning. Pull out intent, product, issue type, account data, and promised actions—export as CRM/ITSM-ready JSON.
QA & compliance
Auto-check script adherence and policies, redact card details and personal data, and keep full trails with audit-friendly logs.
Secure by design
Deploy in your private cloud or on-premises. CPU-efficient, cost-controlled, and built for strict privacy and uptime.
Equip agents to win and lift your CSAT
Cue agents in real-time
Live captions, knowledge-base lookups, and “next best response” with steady sub-second speed. Embed in any agent desktop or cloud contact-center platform.
Automate procedures
Detect intent and complete common requests end-to-end. Smart routing sends complex cases to the right expert—no dropped balls.
Understand every customer
Transcripts in 120+ languages—accent-aware, and code-switching smart—built for real-world noise.
Get post-call intelligence to see the bigger picture
Analytics
Auto-generate call summaries, sentiment, topics, and trends with searchable transcripts—export to QA tools and your data lake.
Insights-driven coaching
Get sentiment analysis and trends from every transcript and turn knowledge from every conversation into agent coaching that lifts performance in real time.
Be future ready with features
Partner with an R&D leader—continuous model upgrades and new features without re-platforming.
